Having trouble with your ComMarker Q1 laser engraver? This comprehensive guide covers common issues and solutions, from driver installation problems to LightBurn software setup.
目次
Q1: Driver Installation Unsuccessful
- Use Licensed Windows OS: Ensure you’re using a licensed Windows operating system. Try installing the driver on another computer if issues persist.
- Check Data Cable: Replace the data cable with a magnetic-proof one if possible.
- Port and Connection Issues: Front USB ports on desktop cases can be easily damaged. Use the rear port or a different computer.
- Machine and Cable Status: Ensure the machine is powered on, 非常ボタンが押されていない, and the data cable is connected.
- サポートに連絡する: Reach out to our after-sales support team via email for further assistance.
第2四半期: Incorrect Driver in Device Manager
- This can occur if another driver, LightBurnドライバーなど, インストールされています. Uninstall the incorrect driver and delete all related files.
Q3: USB Flash Drive Issues
- Download Drivers and Software: Visit ComMarker’s official website to download the latest Q1 driver and software.
- サポートに連絡する: 問題が解決しない場合, contact our after-sales team via email.
Q4: Red Light Preview But No Marking
- 焦点距離を調整する: 手順を参照してください 4 of the operating instructions for debugging methods.
- サポートに連絡する: For additional help, contact our after-sales team via email.
Q5: Software in Demo Mode or Missing Dongle
- Ensure the machine is powered on and connected to the computer.
Q6: Inconsistent Preview and Engraving Area
- キャリブレーションファイルのインポート: Use the calibration file provided on the USB drive. Follow step 3 取扱説明書の.
- Adjust Red Light Settings: で “パラメータ (F3),” 調整する “オフセット X” そして “オフセットY” based on measurement deviations.
- Further Assistance: Contact after-sales support if needed.
Q7: Changing Physical Marking Area
- Use the “分野” settings under “パラメータ (F3)” to adjust “オフセット X,” “オフセットY,” また “角度” 必要に応じて.
Q8: Canvas Board Not Displaying Imported Content
- をクリックします。 “実践センター” button to center the content.
Q9: Deteriorating Laser Performance
- クリーンフィールドレンズ: Use a clean cloth to wipe the lens, as contamination can weaken the laser.
- Replace Lens: If contamination is severe, a new lens may be necessary.
Q10: Suitable LightBurn Software Version for ComMarker Q1
- For gantry-type system users, 購入 “Add Galvo devices to existing license key.” さもないと, choose the “ライトバーン – Galvo license key.”
