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How One Small Business Boosted Productivity 40% with the Omni 1: A Glass Engraving Success Story

A Glass Engraving Success Story

Running a small business means wearing a lot of hats. For Emily Rivera, founder of ClearCraft Studio, a custom glass engraving shop in Asheville, North Carolina, time was always her biggest challenge. Between designing orders, engraving by hand, and managing shipping, she needed a faster, more reliable solution.

That’s when she discovered the ComMarker Omni 1—a compact UV laser engraver that changed everything.


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The Problem: Bottlenecks and Burnouts

Emily started her business on Etsy in 2021, selling personalized glassware—think engraved wine bottles for weddings, custom ornaments, and glass coasters for corporate gifts. But by mid-2023, demand had outpaced her capacity.

“I was averaging about 8–10 glasses per hour with my old setup,” Emily recalls. “It was exhausting, and honestly, I was turning away bulk orders because I just couldn’t deliver on time.”

She tried outsourcing but found it costly and inconsistent. What she really needed was a machine that could deliver precision, speed, and simplicity—without needing an industrial warehouse or a team of engineers.


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Enter the ComMarker Omni 1

After researching dozens of machines, Emily landed on the ComMarker Omni 1 UV Laser Engraver. It ticked all the boxes:

  • Speed: Up to 15,000 mm/s engraving speed
  • Precision: 0.001mm accuracy with HD-quality output
  • Material Compatibility: Easily handles glass, crystal, acrylic, and even metal
  • User-Friendly: Compatible with LightBurn and EZCad2 software
  • Safe & Compact: Desktop-sized with a fully enclosed Class 1 laser chamber

“It literally fits on my studio desk, plugs into my laptop, and I was engraving within 30 minutes of setup,” Emily says.


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The Results: 40% Faster Production, Fewer Mistakes

Switching to the Omni 1 wasn’t just easy—it was transformative.

MetricBeforeAfter
Engraving Time (Per Wine Glass)7 minutes4 minutes
Average Orders per Day25 units42 units
Error/Redo Rate9%<2%
Revenue (per month)$3,100$5,400

“The speed increase was huge. I’m engraving almost twice as fast, and the precision is so clean I don’t waste time fixing errors.”

Her turnaround time improved so much that she landed a wholesale contract with a local winery—something that would’ve been impossible a year ago.


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Why the Omni 1 Stands Out for Glass Engraving

Glass can be tricky. It’s fragile, reflective, and prone to cracking under too much heat. But the Omni 1 uses cold UV engraving, which avoids the scorching and chipping that other machines can cause.

“I spray my glass with a light coat of Rust-Oleum flat white paint, and the laser vaporizes just the top layer, leaving a frosty, permanent etch. Then I wipe off the paint with thinner. It’s crisp every time,” says Emily.

She also uses the rotary attachment for round objects like wine bottles and champagne flutes. “It’s a game-changer for wedding season.”


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Bonus Features That Help Small Shops Thrive

  • 🧠 Auto-Focus Function: No more guessing distance—saves setup time.
  • 💻 Cross-Platform Compatibility: Works with Windows, macOS, and Linux.
  • 📦 Portable: Only 23 kg—Emily takes it to craft shows and pop-up events.
  • 🛠️ Minimal Maintenance: “I clean the lens weekly and that’s it. It just works.”

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Final Thoughts

The ComMarker Omni 1 helped ClearCraft Studio level up from a side hustle to a scalable business—all without hiring staff or moving to a commercial space.

“If you’re a solo entrepreneur working with glass, acrylic, or metal, this machine will pay for itself in months,” Emily says. “I wish I had found it sooner.”

Whether you’re just starting out or looking to expand, the Omni 1 gives small business owners the power to engrave like the pros—without the industrial learning curve or price tag.


Want to See the Omni 1 in Action?

👉 Explore the ComMarker Omni 1 Here

🎥 Don’t forget to check out our YouTube channel for real-time engraving demos and customer testimonials!

About David Lee

Hello, I'm David Lee, I'm a passionate and creative professional commercial Laser Engraver and marking specialist with a wealth of experience and a wide range of knowledge. Overthe past 10 years, I have focused on Laser Engraver and marking solutions for various commercial projects.l am sensitive to new technologies and design trends ,constantly seeking the best Laser Engraver and marking experience

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